Ensuring compliance of impeccable customer service as per Company standards.
Monitor showrrom (front office) : cleanliness and appearance + floral and merchandising display (in coordination with Floral Designer) are up to standrads for walk-in-clients
Handles the front desk to greet and assist clients. Inform them about the brand, products, and current promotions.
Receives payment by cash, credit/debit cards, vouchers or automatic debits, payment link, and make necessary entry to ERP system. Follow up credit sales payment for retail client.
Coordinate and ensure the on-time dispatching of orders.