1. Front-of-House Management:
o Greet and welcome guests in a friendly and professional manner.
o Manage reservations and maintain an organized seating chart.
o Ensure a smooth flow of guests in the dining area.
o Handle guest inquiries and provide information about menu items and specials.
2. Marketing and Promotion:
o Devise and implement creative marketing strategies to promote the restaurant.
o social media accounts, create engaging content, and respond to customer reviews.
o Collaborate with the management team to plan and execute promotional events.
o Meet clients to discuss catering services and generate new business.
3. Customer Engagement:
o Build positive relationships with guests to enhance their overall dining experience.
o Collect feedback and insights from customers to improve service and offerings.
o Actively promote loyalty programs and special promotions to encourage repeat business.
4. Collaboration with Kitchen and Service Teams:
o Coordinate with kitchen and service staff to ensure smooth communication and efficient operations.
o Relay customer preferences and feedback to the relevant teams for continuous improvement.
5. Business Incentives:
In recognition of your efforts in generating new catering business, you will receive a percentage-based incentive for all catering/bulk orders brought in by you. This is an exciting opportunity for you to contribute directly to the growth of our catering services and be rewarded for your success.