Develop and maintain strong relationships with key accounts in the fruits and vegetables sector. Serve as the main point of contact for client inquiries, issues, and feedback.
Conduct regular meetings and check-ins with clients to assess satisfaction and identify opportunities for upselling or cross-selling.
Develop and execute strategic sales plans to achieve revenue targets and maximize profitability. Identify new business opportunities within existing accounts and pursue growth initiatives.
Monitor market trends, competitor activity, and customer preferences to inform sales strategies.
Develop comprehensive account plans for key clients, outlining objectives, strategies, and action plans. Collaborate with internal teams, such as marketing and product development, to tailor offerings to client needs.
Ensure timely and accurate delivery of products and services to meet client expectations.
Negotiate contract terms and agreements with key accounts, ensuring mutual benefit and adherence to company policies.
Review and analyze contract performance, identifying areas for improvement and renegotiation as needed.
Provide exceptional customer service and support to key accounts, addressing any issues or concerns in a timely manner.
Act as a liaison between clients and internal departments to resolve issues and facilitate communication.
Monitor sales performance against targets, analyze variances, and adjust strategies accordingly. Prepare regular reports and presentations for senior management, highlighting key account metrics, opportunities, and challenges.