GET HIRED WITH AI
ACTIVATE ACCOUNT
Employers Post a Job Free
Jobs
Login
Sign Up Free
Home
About Us
Activate Account
Testimonials
Jobs
Employers
Partner with us
Contact Us
The largest job portal in the Middle East
Apply now
All Categories
Accounting / Finance
Advertising / Public Relations
Arts / Entertainment
Banking
Beauty/Fashion
Clerical / Administrative
Construction / Facilities
Customer Service/ Call Centre
Education / Training / Teaching
Electrician
Engineering / Architecture
Fork Lift & Heavy equipment
Health Care
Hospitality / Travel
Human Resources
Legal/Lawyers
Maintenance
Management / Consulting
Manufacturing / Operations
Marketing / Internet
Oil/Petroleum
Other
Pharmaceutical / Biotech
Promotions & Exhibitions
Publishing
Real Estate
Restaurant / Food Service
Retail
Sales
Senior Level Positions
Shipping & Maritime
Tech Contract / Information Technology
Technology
Telecommunications
Transportation / Logistics
Web Developers / Graphic Designers
All Locations
UAE
Saudi Arabia
Qatar
Kuwait
Bahrain
Oman
Jordan
Egypt
Al Qahirah
Cairo
Search
Job Details
Home
Job Details
L1 Support Engineer
Other
Posted on 23-11-2024
Apply Now
Job Description
Provide technical support to end-users via phone, email, or chat.
Troubleshoot and resolve hardware, software, and network issues.
Document all support activities and resolutions in a ticketing system.
Escalate complex issues to appropriate support teams.
Install and configure software and hardware for end-users.
Collaborate with other support engineers to identify and implement solutions.
Train end-users on new technologies and software applications.
Monitor and maintain computer systems and networks.
Stay up-to-date with industry trends and technologies.
Provide excellent customer service and ensure customer satisfaction.
Posted By
P S Solutions & Presanta Consultancy P S Solution
