Hello, Greetings from NES Fircroft!
We have an opportunity with one of our reputed client in UAE.
Position - IT Support Assistant (NS5 Administrator)
Location: UAE.
Job Responsibilities:
- Manage and maintain all company electronic equipment onshore and offshore, including vendor equipment rentals for vessels fleet.
- Supervise & maintain VSAT, Software, IT related Hardware rental contracts.
- Communicate with client manager regarding technical issues of telecom or internet equipment onboard vessels.
- Troubleshoot and resolve end-user operating system, and software related problems In office and vessel.
- Sets up and configures laptop / desktop computers, peripherals and accounts assigning security level.
- Install software, hardware, and peripherals.
- Troubleshoot and resolve network and server access problems for end users.
- Coordinate with domain providers in any issues related to emails and works with hardware vendors to resolve equipment failures / problems.
- May receive and process information of a confidential nature; ensures such information is maintained in strict confidentiality.
- Maintain, implement & improve IT policy / SOP.
- Installing and updating the NS5 software and its modules on servers and client machines
- Configuring and managing the NS5 database and ensuring its security and integrity
- Providing technical support and training to the NS5 users and resolving any issues or queries they may have
- Monitoring and optimizing the NS5 system performance and ensuring its availability and reliability
- Creating and maintaining documentation and reports on the NS5 system and its usage
- Collaborating with other IT staff and vendors to ensure the NS5 system is compatible and integrated with other systems and applications.
Qualifications and Education:
- Graduate of computer science, It or equivalent experience, good knowledge of information and operational systems personnel management skills.
- Ability to work in a team.
- Good knowledge in English language.
Job Responsibilities:
- Manage and maintain all company electronic equipment onshore and offshore, including vendor equipment rentals for vessels fleet.
- Supervise & maintain VSAT, Software, IT related Hardware rental contracts.
- Communicate with client manager regarding technical issues of telecom or internet equipment onboard vessels.
- Troubleshoot and resolve end-user operating system, and software related problems In office and vessel.
- Sets up and configures laptop / desktop computers, peripherals and accounts assigning security level.
- Install software, hardware, and peripherals.
- Troubleshoot and resolve network and server access problems for end users.
- Coordinate with domain providers in any issues related to emails and works with hardware vendors to resolve equipment failures / problems.
- May receive and process information of a confidential nature; ensures such information is maintained in strict confidentiality.
- Maintain, implement & improve IT policy / SOP.
- Installing and updating the NS5 software and its modules on servers and client machines
- Configuring and managing the NS5 database and ensuring its security and integrity
- Providing technical support and training to the NS5 users and resolving any issues or queries they may have
- Monitoring and optimizing the NS5 system performance and ensuring its availability and reliability
- Creating and maintaining documentation and reports on the NS5 system and its usage
- Collaborating with other IT staff and vendors to ensure the NS5 system is compatible and integrated with other systems and applications.
Qualifications and Education:
- Graduate of computer science, It or equivalent experience, good knowledge of information and operational systems personnel management skills.
- Ability to work in a team.
- Good knowledge in English language.
If interested, kindly share your profile on
With over 90 years combined experience, NES Fircroft (NES) is proud to be the worlds leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
