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Marsh is seeking candidates for the following position based in the Dubai office:

Analyst- Insurance Operations
 

What can you expect:

• Be part of a team that is strives for efficiency, high quality and outstanding results, delivering them in a timely manner. You will be at the heart of Marsh’s value proposition for clients; therefore, your daily work will allow you to stay connected to business and colleagues across the Region.

What you will be rewarded with:

• The opportunity to work in a high-growth business across some of the most exciting projects in the region

• Learning new skills and experiencing new technology

• Exposure to multiple lines of business across India, Middle East and Africa

• Developmental opportunities to grow internally

• Be a part of the organizations key strategic initiative (Operational Excellence)

• The chance to work in a high performing and ambitious team

We will rely on you to:

• Collaborate directly with our client servicing and placement team(s) to provide outstanding service to our clients.

• Work closely with business colleagues to ensure a smooth and timely experience for all across the value chain.

• Manage and co-ordinate client and carrier communication and documentation to ensure adherence to internal protocols.

• Assist with the creation or maintenance of policy documents and report on open items enabling us to track against KPIs.

• Remain ahead of the curve by understanding and following all Marsh compliance, professional and transparency standards.

• Facilitate meaningful conversations between internal and external stakeholders to ensure a seamless experience for our clients and partners

• Offer a keen eye for detail; identifying opportunities for improvement within operational processes and highlighting what we can do better

• Continue to upskill yourself and maintain a solid understanding of the core aspects of insurance procedures and related legislation

• Support the client servicing team in any way necessary and positively impacting our client service.

What you need to have: 

• Attention to detail is critical; we are responsible for ensuring quality and accuracy across the placement lifecycle.

• The ability to multi-task and work in an agile manner; responsibilities and priorities change from day-to-day. We need people that can think on their feet and have the ability to pivot at short notice,

• Working knowledge of Microsoft Word, PowerPoint, and Excel. Comfortable interfacing between several applications in order to work effectively.

• Strong communication skills. You will collaborate with client teams and stakeholders across multiple locations so the ability to communicate effectively is key.

• Exceptional time management skills. Although this role is highly collaborative, your work is also self-directed so you will need to effectively manage your time.

What makes you stand out:

• Bachelor’s Degree

• Experience in the insurance sector and client service area

• Collaborative mindset – ability to work effectively as part of a team

• Improvement mindset – supporting our requirement to continuously improve

• Open minded with fast learning capabilities

• Reinsurance experience is preferable