The Administrator, IT Services will
• assist in developing, maintaining, and supporting the university student information system, learning management system and web applications.
• bring new innovative ideas to the university IT department.
Major Responsibilities:
• Administration of CAMS SIS and Moodle LMS, ensuring system reliability, availability, and optimal performance.
• Manage and optimize the University s online payment gateway for efficient and secure financial transactions
• Customization and Upgrades system for both the CAMS SIS and Moodle LMS, ensuring smooth operation and improvements.
• Coordinate the integration of the CAMS SIS with other university systems, such as HR and finance, to ensure seamless data flow and consistency across platforms.
• Determining all custom coding requirements for the site creation using Microsoft .NET, .NET Core MVC, PHP & Microsoft and MySQL Server database.
• Develop and maintain WordPress website Content Management and Plugin Management and Customization.
• Building web-based reporting tools using best reporting tools through a web portal or application.
• Determining the best solution based on the issue and details provided by Students, Faculties and staffs.
• Develop and maintain reports with new technologies and trends; resolve technical problems.
• Provide system administration and operational support to the relevant servers and applications.
• Safeguarding the Website/Web-apps from viruses and security threats by best practice coding.
• Performing onsite & remote troubleshooting through diagnostic techniques and pertinent questions.
• Walk the customer through the problem-solving process.
• Record events and problems and their resolution in logs.
• Pass on any feedback or suggestions by customers to the appropriate internal team.
• keeping a record of issues and faults along with solutions, for future reference via IT Service portal.
• Implement any other duties as assigned by Supervisor and Department Head.
PERFORMANCE CRITERIA
• Three years experience in is Experience in a Website/Web-Apps development.
• Proficiency in English.
• Continually seek opportunities to develop self and if applicable subordinates
• Excellent organizational abilities and customer service skills.
• Ability to operate effectively and professionally under pressure.
• Ability to collaborate and improve the quality of IT processes, services and products.
• Previous experience in education sector with CAMS SIS and LMS systems with IT Database management technical skills.
SPECIFICATIONS
EDUCATION
• Current level of education of the individual.
• Preferred level of education
• Bachelor s degree
EXPERIENCE
• 3- Years of Experience (Preferred Education Sector)
COMPETENCIES
• PHP
• .Net Core, MVC C#
• MySQL
• Microsoft SQL
