· Regularly review and monitor the accounts receivable ledger to identify overdue payments.
· Initiate communication with tenants or property owners who have overdue payments.
· Send reminders, notices, or letters to inform debtors of outstanding balances.
· Address inquiries and provide explanations regarding payment terms.
· Maintain accurate and up-to-date records of communication with debtors.
· Document any agreed-upon payment arrangements or settlements.
· Collaborate with the legal department if legal action is necessary to recover outstanding debts.