Owner Relations:
Act as the primary point of contact for owners, addressing inquiries and concerns in a timely and professional manner.
Foster positive relationships with owners to enhance overall satisfaction and loyalty.
Community Engagement:
Develop and implement strategies to engage owners within the community.
Organize and participate in community events, webinars, and forums to facilitate communication and collaboration among owners.
Communication:
Communicate important updates, policies, and information to owners through various channels, ensuring clarity and transparency.
Collaborate with marketing and communication teams to create engaging content for owner-focused communication.
Issue Resolution:
Work proactively to identify and address potential issues within the owner community.
Collaborate with internal teams to resolve concerns and provide solutions to enhance owner satisfaction.
Reporting:
Generate regular reports on community engagement metrics, owner feedback, and satisfaction levels.
Present findings to senior management and provide insights for continuous improvement.