Job Description
Position: Support Officer - Business Support
Work Location: Abu Dhabi
Contract Duration: 12 Months Extendable
Job Description:
- Bachelor’s Degree in Computer Engineering, Computer Science or a relevant field.
- ITIL Foundation Certificate (V3)
- SCCM / Citrix (Optional)
- MCSE or CCNA Certifications preferred
- (3 – 5) years’ experience in relevant field.
- Knowledge on Windows exchange Server, Active Directory
- Knowledge on Microsoft Exchange Server 2010 User Administration
- Knowledge on Windows 7/8/10, MAC
- Knowledge on Mobile Device management and troubleshooting experience helpful
- Knowledge on Securities Solutions: Antivirus, Anti-Malware and Anti-Spam
- Knowledge on Networking: TCP/IP, Wireless (802.11), DNS, DHCP
- Meticulous analytical and organizational skills with proven ability to multi-task
- Strong interpersonal, verbal communication, and written documentation skills.
- Knowledge on Citrix / VPN / SCCM tools
- Good understanding of MS Windows 7 and other Microsoft client operating systems
- Working and conceptual knowledge of networking basics.
- Ability in managing end user’s expectations and keeping them satisfied.
- Excellent team worker.
- Proficient (Read, Write, Speak) in English and Arabic communication.
