· Ensure order authorization is completely documented and relevant sign offs are obtained.
· Ensure timely updating of the ERP on order authorization.
· Liaise with accounts department for Invoicing and follow up on Payments for Principals with local clients.
· Coordinate all activities within the Sales & Operations division, including communication with Clients and Principals together with Sales Engineers on order delivery with respect to Logistics.
· Interface with the logistic companies in handling of goods /shipment for IBD.
· Coordinate visa process, hotel booking and local transportation for Principals as per business requirement and procedure in place.
· Inward and outwards movement of goods / shipment.
· Flag off order deliveries and follow up with Sales Team on delivery dates.
· Liaise with Principals for shipments.
· Coordinate for local transportation and oversee the delivery team.
· Maintain up to date database of key QMS documents.
· Support in preparing MIS reports, maintain the ledger for follow up on Collections / Receivables and payments to Suppliers with Accounts.
· Support the Admin requirements.
· Coach and support subordinates in their learning and development process.
· Accountability of subordinates’ performance.