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Purpose
The Medical Affairs Professional (MAP) is a therapeutically-aligned scientist whose primary role is to represent Medical Affairs in the cross-functional partnership with the brand team to meet both external customer and internal business needs. MAPs also provide key support to the Clinical Research Physician/Scientist (CRP/S) roles.
The Medical Affairs Professional (MAP) is aware of and ensures that all activities are in compliance with current local and international regulations, laws, guidance (for example, FDA, ICH, and CPMP etc.), Good Clinical Practices (GCPs), company standards, company policies and procedures, global quality standards, the Principles of Medical Research and activities are aligned with the Medical vision.
Qualifications, Experience & Requirements
Basic Requirements:
Non-MD with strong scientific background
Previous Medical affairs role experience is a plus.
Excellent communication skills
Ability to prioritize
Fluency in English
Additional Requirements:
Ability to influence others (both cross-functionally and within the function) in order to create a positive working environment
Excellent teamwork skills
Willing to engage in domestic and international travel to the degree appropriate to support the business of the team
Key Responsibilities:
The activities below are the core responsibilities of a MAP and comprise the majority of their time:
Brand Team Support
Speaker training, sales training, promotional material development/review, customer insight analysis and other internally-driven projects.
Meetings and Events: MAPs may periodically serve as a speaker for group customer events, including Meetings to Promote or to Educate where the MAP independently determines the content of the presentation. MAPs may also participate in Speaker Training programs and may be the owner/organizer of Scientific Exchange meetings and Meetings to Educate, in accordance with the Global and local Standards for those meeting types.
Scientific Expertise & Continued Development
Serving as a scientific/clinical resource for the brand team, contributing to the creation of medical information deliverables and supporting scientific data disclosures.
Be aware of current trends and projections for clinical practice and access in the therapeutic area(s) relevant to the product, both near term (1-2 years) and longer-term (3-5 years).
Critically read and evaluate the relevant medical literature; know the status and data from competitive products; and keep updated with medical and other scientific developments relevant to the product.
Explore and take advantage of opportunities for extramural scientific experiences.
Attend, contribute and participate in medical congresses/scientific symposia.
Customer Support
Support of External Meetings (Meetings to Promote or to Educate, Scientific Exchange and Consultant) and responding to unprompted requests from HCPs
Interactions with HCPs: The MAP plays an important role in engaging with customers, to collaborate on a specific contracted activity (for example, consultant meeting, speaker training) or directly related project (for example, scientific disclosure) and to respond to an unsolicited request escalated from sales or other medical personnel. The MAP plays a role in providing medical information (including on-label, off-label and/or disease state information) to HCPs in response to a specific, unsolicited request, when a disclosure is necessary for an individual to complete a contracted service or a directly related project (for example, a scientific disclosure) and when serving as the speaker for a company meeting (for example, a Meeting to Promote or to Educate) or an Independent meeting provided the information shared by a MAP in the above scenarios will be consistent with the locally approved label, except if responding to a specific, unsolicited question or in the context of an approved Scientific Exchange meeting or scientific disclosure activity. MAPs may share with internal colleagues the feedback, opinions, clinical experiences, and perspectives on key topics/data that have been shared by customers within already occurring interactions as defined above.
Responding to Unsolicited Requests: The MAP plays a role in responding to unsolicited requests from HCPs including to information on approved products (on label and off label), Investigational compounds, disease states and publicly available information on other products. MAPs also respond to receive unsolicited requests for information from HCPs that are related to specific clinical situations that the HCP encounters with individual patients where the MAP may respond by providing available scientific information that is relevant to the situation without interpreting the information or giving recommendations about the medical management of individual patients.
Interactions with Sales
MAPs provide scientific training for sales, marketing, or other internal personnel upon request but MAPs may not join sales personnel (or allow sales personnel to join them) on calls with external customers, except when a MAP is responding to a specific, on-label request from an HCP escalated by sales.
Personal Data Protection:
Act in accordance with respecting privacy and other relating procedures.
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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