The Position:
Drive the development of the Health & Well-Being (H&W) strategy and ecosystem partnerships for Cigna in the Middle East and Africa. The H&W Manager is the primary owner of the development of the H&W agenda for the business including directing effective partnership development, communications strategy and development of engagement programs. The roleholder will also have responsibilities for the internal Cigna MEA H&W agenda, working closely with HR to deliver it.
Roles and Responsibilities:
Develop and articulate the H&W proposition and partnership strategy, incorporating inputs from SMEs across Client Management, Product & Proposition, Strategy & Execution, Data & Analytics, Human Resources and other key stakeholders
Drive new initiatives and innovation to bring the Health & Corporate wellness strategy to life
Develop an ecosystem to deliver the H&W proposition to customers and clients
Provide support in organizing wellness events for clients and/or prospects
Explore and develop new strategic partnerships to create new health services and wellness programs for clients and customers
Create strategic partnerships and manage relationships between Cigna MEA and key wellness partners
Collaborate with other functions to strengthen the existing partnership relationships, driven by data
Prepare business cases / proofs of concept (POCs) for H&W projects and lead project execution
Collaborate with different departments within MEA, International Markets and partners to drive and implement new initiatives to achieve the desired KPIs and business objectives
Research and analyze the latest market trends and practices, and recommend alternatives for current H&W ecosystem enhancements
Lead corporate wellness initiatives in collaboration with the HR team and facilitate internal wellbeing training/workshops in line with the Cigna MEA H&W agenda
Minimum Job Requirements:
Degree in Business or Healthcare
Relevant industry experience - Experience working in corporate wellness and strategy in the UAE
Experience with diverse wellbeing modalities and approaches
Experience facilitating wellness training and experiential workshops
Experience working with a diverse population
Good judgement, discretion, independence and initiative
Strong strategy development skills and well-versed in proposition development
Proven track record of execution
Work and thrive in an environment that challenges and empowers people
Capable to operate in a fast-paced environment, meet tight timelines with sometimes changing priorities
Agile mindset to deal with a constantly changing macroeconomic setting and customer behaviors
Must be skilled in clearly articulating data and reports in a manner easily understood in oral and written format. Experience with Tableau a distinct advantage.
Must be collaborative and able to build internal and external relationships
Customer centric and strong capabilities in business analysis and insights
Excellent communication skills and proven project management experience
Ability to work under pressure on multiple priorities
