Title:
Location:
Qualifications:
- Degree in Hospitality, Management, or related field
Experience:
Required Skills:
- Leadership skills.
- Positive attitude.
- Good communication skills.
- Provide excellent customer service.
Role and Responsibilities
- Overseeing the daily operations of the facility.
- Ensure health, safety regulations are complied with.
- Manage customer feedback effectively and mediate and resolve client issues.
- Ensuring all staff members are properly trained to perform their jobs effectively and safely to deliver consistent quality experience for clients.
- Ensure the team works to meet department sales targets and ensure that sales are recorded accurately.
- Manage appointments for clients accurately through phone, in-person, and emails.
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