Are you a problem-solving enthusiast who thrives on intellectual challenges and enjoys finding innovative solutions? Can you confidently make decisions even with incomplete information and excel at connecting the dots to understand how things work? Do you actively engage in debates, value evidence, adapt to new information, and strive for tangible outcomes while meeting deadlines with organizational prowess?
If you answered yes to these questions, then you might be the ideal candidate for the Ocean fulfilment Lead Role.
Responsibilities
- Own and ensure that we deliver the product aligned with customer expectations and commitments.
- Own the overall utilization and schedule reliability of a set of services.
- Optimize usage of space by optimizing booking, adjusting allocation, managing cargo loading (rolling, re-routing) in conjunction with Markets, including both laden and empty flow
- Own vessel scheduling to meet reliability and delivery requirement, Coordinate delivery and re-delivery plans, while managing bunker consumption
- Own and optimize in executing the empty flow plan.
- Manage vessel contingencies and incidents.
- Collaborate with network and marketing teams to identify and implement deployment and optimization opportunities that enhance customer experience and network efficiency.
- Maintain close communication with various internal and external stakeholders.
Accountable for
- Customer outcomes and service delivery within the designated scope, collaborating closely with market and network colleagues.
- Optimizing asset utilization, including bunker consumption and overall utilization, to meet strategic objectives.
- Optimal full and empty flow of equipment
Key Interdependencies
Internal stakeholders:
- Terminal operators
- Captains/masters
- Markets
- Customer experience
- Local execution teams
- Equipment Teams
- Ocean fulfilment Lead counterpart
- Ocean Network Product
- CENFLW
External stakeholders:
VSA partners
Critical Competencies
- Minimum of 2 years of industry experience.
- Ability to work autonomously and make informed, independent decisions in high-pressure situations.
- Data-driven approach to problem-solving.
- Strong customer empathy and understanding.
We trust you to use your discretion in managing trade-offs to benefit Maersk in the long term. While we empower you to make decisions, we also expect you to provide sound business rationale to support your choices.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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