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Greet and welcome guests in a professional and friendly manner, ensuring a positive first impression.
Answer and direct phone calls, taking messages and providing information as needed.
Manage and maintain a clean and organized reception area, ensuring it is well-stocked with necessary supplies.
Receive and process incoming and outgoing mail and packages, distributing them to the appropriate recipients.
Schedule and coordinate appointments and meetings, ensuring all participants are informed and prepared.
Assist with administrative tasks such as data entry, filing, and document preparation.
Handle customer inquiries and complaints, providing accurate and timely resolution.
Maintain confidentiality and security of sensitive information.
Collaborate with other team members and departments to ensure smooth operations.
Stay updated on organizational policies and procedures to provide accurate information to guests and staff.

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