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Responsibilities:

1. Cultivate strong relationships with existing Arabic-speaking clients to ensure satisfaction and retention.
2. Act as the main point of contact for Arabic-speaking clients, addressing inquiries, concerns, and providing solutions promptly and professionally.
3. Communicate effectively with clients in Arabic through various channels including phone, email, and in-person meetings.
4. Understand clients needs and requirements, and collaborate with internal teams to ensure timely delivery of services and products.
5. Coordinate with sales and marketing teams to identify opportunities for upselling and cross-selling to existing clients.
6. Keep accurate records of client interactions and transactions using CRM software.
7. Monitor client accounts, track performance metrics, and provide regular reports to management.
8. Assist in developing strategies to enhance customer satisfaction and loyalty among Arabic-speaking clientele.
9. Stay updated on industry trends and competitor activities to identify potential areas for improvement.