Conduct credit investigations on existing and potential customers to extend or raise credit limit.
Review credit information obtained, evaluate the credit risk and approve or decline credit accounts.
Extend credit to customers in accordance with established company policies and terms in a timely manner.
Monitor monthly balances of customers.
Send monthly statement of accounts to customers and obtain confirmation of balance from all customers.
Prepare collections forecast on a quarterly basis and ensure collection as per forecast.
Plan and maintain a program for systematic follow-up and collection of receivables.
Follow closely the course of aging accounts and determine action to be taken on delinquent accounts.
Facilitate bad debt recovery by monitoring potential write-offs and collecting on previous write-offs and taking legal action when necessary.
Follow up on disputes in a timely manner and work with salespeople and customers to resolve.
Personally, handle major accounts requiring individual attention, marginal accounts, problem accounts, special credit arrangements, and deviations from standards.
Obtain and maintain a working knowledge of all local, state, and federal laws and regulations pertaining to the management and collection of accounts receivable.
Provide direction and guidance to team members.
Make recommendations to the owners and executive management regarding policy and property management. Communication with Sales team and credit team.
Enforce credit policy
Demonstrated ability to organize tasks, motivate and supervise staff.
Maintain strong relationships with customers providing excellent customer service and addressing their concerns related to credit matters in a timely manner.
