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Job Description

  • Supervise and manage a team of housekeeping staff to ensure cleanliness and orderliness of the hotel.
  • Develop and implement housekeeping procedures and policies to maintain high standards of cleanliness.
  • Inspect guest rooms and public areas to ensure compliance with cleanliness standards.
  • Train and mentor housekeeping staff to provide excellent customer service.
  • Manage inventory of cleaning supplies and equipment to ensure availability.
  • Handle guest complaints and requests relating to housekeeping services.
  • Coordinate with other departments to ensure smooth operations and guest satisfaction.
  • Monitor and evaluate staff performance to identify areas for improvement.
  • Keep abreast of industry trends and best practices in housekeeping management.
  • Assist the Housekeeping Manager in budgeting and cost control.