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Job Description

  • Oversee daily operations and ensure smooth functioning of the establishment.
  • Handle customer complaints and resolve issues in a timely and satisfactory manner.
  • Train and supervise staff members, providing guidance and support as needed.
  • Monitor inventory levels and order supplies as necessary to maintain adequate stock.
  • Ensure compliance with health and safety regulations, taking appropriate action when necessary.
  • Develop and implement strategies to improve overall customer satisfaction and loyalty.
  • Conduct regular performance evaluations and provide feedback to staff members.
  • Collaborate with other departments to coordinate activities and achieve organizational goals.
  • Manage budgets and financial resources, making sound decisions to optimize profitability.
  • Stay updated on industry trends and best practices to continually enhance the operation.