Our client a leading semi government entity in the UAE is currently looking for a Technology Service Delivery Manager join their dynamic team in Abu Dhabi. This role entails seamlessly integrating advanced technology solutions into various events, offering strategic on-site support, and enhancing overall technology experiences for clients and attendees.
Responsibilities:
- Strategically collaborate with business units and project managers to tailor IT solutions for diverse events, ensuring overall success
- Project Management: Guide the team in implementing IT solutions efficiently, leveraging industry best practices
- Internet Connectivity & Network Management: Ensure reliable and high-speed internet connectivity through advanced networking technologies
- Event Technical Support: Lead on-site assistance efforts, offering strategic event-specific technology consulting and comprehensive support
- Digital & Technology Ancillary Services: Manage offerings such as IT equipment rental, audio-visual services, and digital signage to enhance event experiences
Requirements:
- 5+ years in IT service delivery, preferably in hospitality, events, or venue management, with managerial responsibilities
- Bachelors degree in Computer Science, Information Technology, or related field. Masters degree preferred
- Strong leadership, decision-making, and interpersonal skills with a customer-focused approach
- Proficiency in networking, audio-visual setups, point-of-sale systems, event management software, and IT service/project management certifications (ITIL, PMP)
