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About Us:
We are a dynamic online retailer specializing in Furniture. Our team is dedicated to providing exceptional customer service and ensuring a seamless shopping experience for our clients.

Responsibilities:

• Provide support for our online clients, addressing their questions and providing the information they need.
• Process online orders, including confirming shipping dates and times with clients.
• Provide after-sales service, assisting clients with any issues or inquiries they may have post-purchase.
• Handle tasks assigned by the Operations Manager and Sales Manager, ensuring timely completion.
• Communicate effectively with the online team, addressing their requests in a timely manner.
• Arrange FBA (Fulfillment by Amazon) shipments in a timely manner. Training will be provided.

Qualifications:

• Excellent communication skills, both written and verbal.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize tasks effectively.
• Previous customer service experience is a plus but not required. We are willing to train the right candidate.
• Proficiency in Microsoft Office and familiarity with online communication tools ( WhatsApp, Instagram , Wechat ) .

Benefits:

• Competitive salary
• Health insurance
• Training and development opportunities

Open Interviews:
We will be conducting open interviews from April 7th to April 16th time between 12am to 6Pm. If you are interested in applying, please visit our office at Dubai, Dragon Mart 1, IB gate, Showroom JB01 during this time.

Application Instructions:
To apply, please send your resume and relevant experience to ( +971551001477 ). We are willing to train the right candidate. We look forward to hearing from you!

Job Types: Full-time, Contract
Contract length: 24 months

Salary: AED2,000.00 - AED3,000.00 per month

Application Question(s):

• Are you willing to work in Dragon Mart 1 Showroom

Education:

• High school or equivalent (Preferred)

Experience:

• customer service: 1 year (Preferred)

Language:

• English (Required)

Location:

• Dubai (Required)

Application Deadline: 10/05/2024