Hi All,
We have openings for L2 Backbase Application Engineer. Kindly share your updated CV to the mentioned mail id Description
- 'Backbase Application experience for supporting user interface components and Backbase work flows
- 'Working from Sun to Thursday
Responsibilities:
- Prioritize the support tickets and set priorities for the team.
- Ensure the team follow best practices for change control for resolving support tickets/requests.
- Liaise with the service manager for the prioritization and resolution of support tickets/requests.
- Support the service manager in tracking and reporting the progress of support tickets/requests.
- Provide technical support for the omni-channel mobile and web applications created using Backbase.
- Respond to support tickets raised and allocated to L2 team.
- Update relevant documentation and tickets, as required, for each issue resolved
Job Posting JD
- 'Back base Application experience for supporting user interface components and Back base workflows
- 'Working from Sun to Thursday
- Responsibilities:
- Prioritize the support tickets and set priorities for the team.
- Ensure the team follow best practices for change control for resolving support tickets/requests.
- Liaise with the service manager for the prioritization and resolution of support tickets/requests.
- Support the service manager in tracking and reporting the progress of support tickets/requests.
- Provide technical support for the omni-channel mobile and web applications created using Back base.
- Respond to support tickets raised and allocated to L2 team.
- Update relevant documentation and tickets, as required, for each issue resolved
Job Type: Full-time
Pay: ﷼12,000.00 - ﷼16,000.00 per month
Application Deadline: 22/04/2024
Expected Start Date: 22/04/2024
