Lead Management - Answering incoming calls / emails / WhatsApp from customers
Follow up on enquiries and prepare quotes
Interact with new and existing customers to understand their building material requirements and provide advice on product selection. Making sure that customer orders are fulfilled.
Preparing Sales Invoices for the building materials sales
Generate leads and reach out to potential customers to promote our building material products.
Negotiate and close sales deals with customers, ensuring customer satisfaction and meeting sales targets.
Stay up-to-date with industry trends, product developments, and competitor offerings.
Provide excellent customer service by promptly addressing customer inquiries and resolving any issues or complaints.