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We are in search of a driven and enthusiastic Marketing and Retail Support Intern to join our team. This internship presents a distinctive opportunity to acquire practical experience in both marketing and engagement, as well as retail, within a dynamic and collaborative setting. The ideal candidate is a proactive self-starter with a genuine passion for, and some prior exposure to, marketing, retail, and consumer engagement.

The selected individual will work closely with our Marketing & Merchandising Senior Officer to contribute to the development of a thriving merchandising income stream. This role involves daily involvement in various tasks, including conducting market research to stay abreast of current merchandise trends in the UAE, analyzing competitor strategies, proposing potential new merchandise designs, assisting in recording retail leads, and monitoring the progress of existing merchandise partnerships.

• Assist in the creation and execution of merchandise marketing campaigns across various channels, including social media, email, and digital advertising.
• Conduct merchandising market research and analyze consumer trends to identify opportunities for brand growth and product development.
• Support by developing compelling merchandise content, such as blog posts, articles, pitch decks, and promotional materials.
• Support with coming up with new trendy exciting designs and briefing the agency on creating mock-ups.
• Monitor and report on the performance of merchandise initiatives, providing insights and recommendations for optimization.
• Provide administrative support to the retail team, including inventory management, order processing, and customer service.
• Ensure to update the merchandise inventory trackers.
• Assist in the coordination of merchandise events, such as pop-up stores, product launches, store promotions, and trade shows.
• Conduct store visits to assess merchandising strategies, competitor activities, and customer feedback.
• Help maintain accurate records of sales data, customer inquiries, and inventory levels.
• Ensure to keep updated the merchandise stakeholder database onto Monday.com with merchandise partner and merchandise prospect contact details, and other information.
• Ensure to keep updated the merchandise partner progress tracker on Monday.com.

• Graduated from/or currently enrolled in a Bachelor’s or Master’s degree program, preferably in Marketing, Business Administration, Retail Management.
• Fluency in English is essential.
• Previous experience in marketing, retail, or customer service is an added plus.
• High level of cultural sensitivity and awareness with ability to work in a multi-cultural setting.
• Proven knowledge and or experience in the non for profit sector, preferably of environmental non-government organizations.

Emirates Nature-WWF Focus: Acts as a member of Emirates Nature-WWF, placing higher priority on Emirates Nature-WWF goals than own goals and anticipating the effects of own area’s actions on others to ensure holistic Emirates Nature-WWF outcomes.

External Orientation: Looks outwards ensuring WWF stays relevant, continues to anticipate and adapt to external environmental and global trends.

Delivering Quality Outcomes: Establishes stretch goals, plans, using best judgment and takes responsibility for planning to and delivering on outcomes.

Building Working Relationships: Builds collaborative relationships through the understanding and development of other’s and own ideas.

Communicating Effectively: Uses appropriate means of communication to convey messages, seeks input from others and ensures understanding.

Leading Teams: Develops direction and shared purpose, builds a team through coaching to ensure the accomplishment of goals and high level team performance.

Leading Change: Encourages and seeks out innovative solutions and brings people on a journey constructively and empathetically.

Managing Resources: Makes the right judgments based on financial and resource availability.

Establishing Strategic Direction: Generates options to achieve long-range goals, selects the best strategies for success and delivers on strategic goals.

• Strong written and verbal communication skills in English and Arabic (desirable), with the ability to convey ideas effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with social media platforms.
• Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
• Enthusiasm for learning and a proactive approach to problem-solving.
• Excellent relationship-building skills and exceptional teamwork abilities.
• Demonstrable ability to work effectively in multi-disciplinary and multicultural teams.
• Set challenging but realistic goals and solve problems effectively.
• Supportive, constructive and open to influence in dealing with others.
• Diplomatic and solution-oriented.
• A passion for conservation and not-for-profit environment.
• Demonstrated ability to think strategically and creatively, generating innovative ways to drive performance and impact.
• Strong communication skills.
• Good knowledge of MS Office.
• Adaptable, flexible, able to take initiative and prioritize among competing demands.

Internal - Works with all Units and colleagues within Emirates Nature-WWF

External - Works with Suppliers, Vendors, Media Outlets, Agencies, Consultants, Emirates Nature-WWF Volunteer Community and others as deemed relevant

Emirates Nature-WWF is an equal opportunity employer. We welcome diversity in the workplace and offer a flexible and diverse place of employment.

Please send your application consisting of a cover letter explaining why you are the right candidate to work with EN-WWF and your CV with the subject ‘Internship - Marketing and Retail Support’ to the attention of Ms Magdalena Tayoun on before 17th May 2024.