• To operate and monitor all systems within the Control centre in an efficient manner ensuring that all work is undertaken in compliance with the operating procedures, legislation, and the codes of practice.
• To liaise with the Police, other agencies, and members of staff to ensure the appropriate use of the system. To include all evidential records and witness statements to a standard acceptable to the rules of evidence
• To record all events and actions taken in a clear, legible, and accurate written format. To provide an efficient and courteous radio and telephone answering service and deal efficiently with all enquiries.
• To report equipment failure to the site supervisor to maximize operation of the system.
• To maintain a secure system for providing data in accordance with the regulations set up by the Security Operations and ensure the security of the control room and equipment is maintained at all times.
• To maintain the provision of information required by the CCTV Manager and the supervisor to assist the monitoring of the CCTV system and other security systems in accordance with the regulations set up by the Security Operations and the continuity and admissibility of evidential material.