· Initiate contact with current residents to discuss and present lease renewal options.
· Conduct negotiations for lease renewals in accordance with management guidelines, striving to achieve lease renewal goals.
· Deliver outstanding customer service by promptly addressing resident concerns and questions during the lease renewal process.
· Prepare lease documents with precision and in a timely manner to ensure smooth and efficient transactions.
· Follow up on receivables related to lease renewals to ensure timely payments.
· Provide administrative support through tasks such as clerical duties, data entry, and word processing.
· Collaborate with the team and may assist with special projects as required.