Supervise daily operations of the outlet, ensuring smooth operation and excellent customer service.
Train and motivate staff to provide exceptional service and meet sales targets.
Monitor inventory levels and order supplies as needed.
Handle customer complaints and ensure timely resolution.
Maintain cleanliness and organization of the outlet.
Implement and enforce company policies and procedures.
Conduct regular staff meetings to communicate goals and expectations.
Monitor sales performance and provide regular reports to management.
Collaborate with other departments to ensure overall success of the outlet.
Stay updated on industry trends and best practices to continually improve the outlet's performance.
Supervise all sales and marketing activities in the showroom.
Implement all marketing activities in the showroom according to agreed budgets in order to sustain market leadership and secure healthy growth rates.
Maintain administration and relevant reporting and planning systems for his/her showroom in order and issue timely management and statistical reports.
Liaise with and utilize support from suppliers, merchandisers and other partners as required in order to minimize the stock shortages.
Supervise cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
Plan and implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.
