Job Description
Dynamic drive Auto - We are looking to hire SERVICE ADVISOR/ FLOOR MANAGER to join our team immediately.
Contact number : 0566834456, Min. 10 yrs of experience
✅ UAE license is a must
✅ Fluent in English, Hindi, Arabic is an advantage
✅ Must have strong technical knowledge on cars and fault diagnosis and handling the workshop floor operation effectively and efficently.
✅ Self motivated, customer oriented and a born problem solver
Automotive Shop Foreman - Essential Duties
- Ensures repairs are charged out correctly.
- Checks progress of each repair order throughout the day.
- Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
- Road tests vehicles to quality-check work performed.
- Accounts for all documents; ensures that none are missing, and all are processed correctly.
- Establishes and maintains customer follow-up program to confirm satisfaction with the service experience.
- Handles all customer complaints within 24 hours, informing other managers as appropriate.
- Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys and monthly forecasts.
- Monitors technicians' daily productivity reports and corresponding payroll records.
- Monitors shop condition, including cleanliness, safety and the condition of shop equipment. Reports problems to the service manager or dealer.
- Maintains safe work environment.
- Maintains professional appearance.
- Provides technical support for technicians when necessary.
Job Type: Full-time
Pay: From AED3,500.00 per month
