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Job Description

Job Title

Sales Engineer

Reporting to

Sales Manager

Location

Sultanate of Oman

Purpose of the Job:

Responsible for Sales and Marketing of a quality supplier of Distribution & Special Duty Transformers in the Sultanate of Oman, GCC and MENA Region and achieve the projected sales revenues.

Interactions:

Internal: SBU Head, Departments related to production, Design, after-sales services; central services like Central Purchase, F&A, and HR & Admin.

External: Customers – Utilities, Contractors, Consultants, Traders, etc.

Key Accountabilities:

  • Searching for new clients who might benefit from company products or services and maximizing customer potential in designated regions;
  • Travelling to visit potential clients;
  • Developing and growing long-term relationships with customers;
  • Managing and interpreting customer requirements - speaking with clients to understand, anticipate and meet their needs;
  • persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery;
  • Making Quotation to clients;
  • Negotiating tender and contract terms to meet both client and company needs;
  • Negotiating and closing sales by agreeing terms and conditions;
  • Offering after-sales support services;
  • Analyzing product-wise, sector-wise and Country-wise Sales;
  • Preparing Monthly reports – Order Lost and New Projects for Management;
  • Meeting Monthly / Quarterly / Annual Sales targets;
  • Recording and maintaining client contact data;
  • Coordinating Sales Project Orders;
  • Supporting marketing activities by attending trade Exhibitions, Seminars and other marketing events;
  • Making technical presentations and demonstrating how a product meets client needs;
  • Providing pre-sales technical assistance and product education;
  • Liaising with other members of the sales team and other Design team;
  • Solving client problems;
  • Helping in the design of custom-made products;
  • Providing training and producing support material for other members of the sales team.
  • Helping Head-Marketing Prepare annual sales budgets.
  • Achieving the targeted sales and profitability.
  • Keeping track of tenders from Utilities, Projects and the Oil & Gas Sector for Transformers.
  • Due diligence on tenders and participation therein after consultations with internal departments.
  • Ensuring timely invoicing and payments. Keeping track of and reducing receivables.
  • Appraising F&A on customers credit issues and ratings.
  • Competitor profiling and information, including market shares.

Specific Objectives and Performance Measurement Criteria:

  • Increase customer base and reach
  • Monthly/Quarterly/Annual Sales Targets as per approved Budget