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Job Description

  • Greet and welcome guests in a friendly and professional manner.
  • Seat guests and manage table rotations efficiently.
  • Answer phone calls and take reservations accurately.
  • Maintain cleanliness and organization of the dining area.
  • Assist in coordinating with servers and kitchen staff to ensure smooth operations.
  • Provide menu recommendations and answer customer inquiries.
  • Handle customer complaints or issues with patience and empathy.
  • Assist in cash handling and processing payments.
  • Monitor and manage waitlist during peak hours.
  • Maintain knowledge of restaurant policies and procedures.