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Field Technical Service Representative – Marine

Location: UAE

Your role:

In this role, you will become a vital contributor to the sustainable growth of PPG’s Marine Coatings business and team. Vessels and installations that go out to sea need the highest quality of coatings to protect them from harsh (natural) elements. Protecting these assets while safeguarding a cleaner environment is our mission. With your strong knowledge, practical and communication skills you will be the gate keeper of proper installation of our coating systems on the customers’ assets. You will maintain adequate records of the actual conditions and application standards witnessed on site. This is to protect PPG Marine Coatings against claims and complaints, whilst enhancing the customer satisfaction.

Your team:

In this role you will be part of a well experienced and motivated team, both locally and regionally. A team with high ethical standards, commitment to quality and loyal to customers and colleagues. Also, a team that plays to win and moves at a high pace to support customers and grow the business. We welcome initiative and new ideas and gladly take on new innovations and opportunities.

What we expect from you is to:

• Stay safe at all times. To be aware of the content of the Safety Data Sheets, and be familiar with the local safety rules and regulations and follow them.
• To attend the assigned projects and conduct your job in an accurate and professional manner.
• To keep accurate and detailed records of the projects and have the information correctly transferred to the right standard reporting forms in time, in order to ensure that PPG Marine Coatings interests are protected.
• To keep updated on the PPG products, systems and procedures and use this to the benefit of PPG Marine Coatings.
• Understand and ensure that at all times the guidelines, as provided by the Field Technical Service

Department are followed.

• In case of any deviation of the specified standards, which may or could be the cause of a claim or

complaint, report it immediately providing all relevant information.

• Provide technical support to customers (owners), yards, (sub-) contractors and any other users of

our products.

• First line of contact for technical support and communication at the job / in the dry dock.
• Cooperation and communication with Sales, FTS teams and the owner super intendents.
• Support maximizing productivity and flexibility of the team and for the customer.
• To pass on any relevant information of the PPG or competitors’ products to the Area Field Technical Support Specialist.
• Support new product, process, and application innovations.
• Support invoicing process by checking & communicating docking schedules and finalization.
• To handle complaints carefully and in such a way that his / her actions and verbal or written reports / comments do not result in a commitment or assumption of responsibility that is outside of his / her authorities, which could result in PPG Marine Coatings being held liable.
• In case of complaint (potential claim) the Area Field Technical Support Specialist must be informed (involved) immediately.
• Report to the Area Field Technical Support Specialist.

How you qualify for the job:

• Education level: High school / Polytechnic School / Ships-officer or seaman qualification or similar
• Experience: Marine / Yard or Contractor experience with a coating background
• Computer skills: Microsoft Word / Excel / E-mail & Internet communication
• Fluency in business English

How you qualify for the team:

• Decision making, problem solving whilst safeguarding PPG interests
• Customer oriented
• Initiative, creative
• Representative in dress code and behaviour
• Know-how and skills
• Adaptability
• Ambition and drive to learn and develop towards potential next career moves.

Are you a passionate and self-motivated technical professional? Then apply today to join our team!

What we offer you:

We offer benefits such as attractive salary, company car, healthcare, career perspectives and access to

training developments. Further, benefits will be discussed with you by your recruiter during the hiring process.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on

race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status,

veteran status, or disability status.

Who we are at PPG:

Here at PPG we make it happen. We seek candidates of the highest integrity and professionalism who share

our values, with the commitment and drive to strive today to do better than yesterday – everyday.

What we do at PPG: WE PROTECT AND BEAUTIFY THE WORLD™ :

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation,

consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than

any other company does. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

How we work at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated, and proactive. We have intimate knowledge of the market and our customers.

We focus on practical solutions that make a difference.

We are “One PPG” to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative

technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent, and

respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy

to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our

company, customers, shareholders, and our communities.

We do better today than yesterday – everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: (Click here to learn more about the PPG Way)

We are One PPG: http://one.ppg.com/

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.