Job Vacancy: Sales & Operations (B2B) - Destination Management Company.
Company: Be Happy Travel & Tourism L.L.C.
A leading Destination Management Company (DMC) specializing in providing comprehensive travel services to B2B clients worldwide. With our deep expertise and a commitment to delivering exceptional services, we are dedicated to creating memorable experiences for our travel partners and their customers.
Position:
We are currently seeking a dynamic and motivated individual to join our team as a Sales & Operations (B2B). This role will play a pivotal role in managing client inquiries, confirming bookings, and coordinating with the operations team to ensure seamless service delivery.
Location:
Dubai, UAE / Remote
Responsibilities:
- Respond to client inquiries promptly, providing detailed information about requirements.
- Prepare tailored proposals and quotations based on client needs and preferences.
- Maintain regular follow-ups with clients to address questions, provide additional information, and finalize bookings.
- Coordinate with the operations team to arrange ground services, including transportation, accommodation, tours, and activities.
- Ensure all bookings are accurately communicated to clients and the operations team, and any changes or special requests are handled efficiently.
- Build and maintain strong relationships with clients, ensuring high levels of satisfaction and encouraging repeat business.
- Gather and analyze client feedback to improve services and address any areas of concern.
- Prepare regular reports on sales activities, performance metrics, and client feedback.
Requirements:
- Bachelor's degree in Business / Tourism Administration, Hospitality Management, or related field.
- Minimum 2 years of experience in sales and/or operations roles within the travel industry, preferably in a B2B environment.
- Proven track record of achieving sales targets and delivering exceptional customer service.
- Excellent communication and negotiation skills, with the ability to build rapport with clients and colleagues.
- Strong organizational and time management skills, with the ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Microsoft Office suite and CRM software.
- Knowledge of the Dubai tourism market and local attractions is a plus.
- Fluent in English; additional language skills are advantageous.
How to Apply:
If you are passionate about travel, have a keen eye for detail, and thrive in a dynamic and fast-paced environment, we would love to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are interested in joining our team to Only shortlisted candidates will be contacted for interviews.
Job Type: Full-time
Pay: AED3,000.00 - AED5,000.00 per month