Purpose of the role
The Team Leader/Shift in Charge is responsible to ensure that the daily shifts assigned by the Restaurant Manager are being carried out smoothly and provides support, direction and assistance to subordinates in all areas of their assigned duties.
Key Areas of Responsibilities
In charge of keeping the daily operations of the restaurant running smoothly.
Responsible for ensuring that employees are present and work is completed on time.
Provide support, direction and assistance to subordinates on all areas of their assigned duties.
Supervise staff during your shift and ensure they are carrying out their assigned duties efficiently and effectively.
Responsible for scheduling, staffing and organizing the work and workers on your shifts.
To be responsible for making sure that the absent employee's position is covered by another employee.
Work alongside members of your team in order to be more efficient and to resolve customer complaints and other problems as they arise.
Responsible for training all new employees on your shift in safety policies and workplace procedures and maintain training logs and records.
Responsible for quality control, ensure product safety and freshness and accuracy in orders
Ensure customers receive the products and services they order.
Responsible for reporting any issues or quality defects to the manager.
Ensure the workplace is safe and clean; this includes reviewing and enforcing all Occupational Safety and Health Administration standards and policies.
Prepare, reconcile and keep the restaurant cash registers stocked with change during the shift.
Professional Requirements
High School/Equivalent
Experience of minimum 3 years in similar capacity, ideally from fast food restaurant, with good knowledge of restaurant operations.
UAE experience is an advantage
Interpersonal Requirements
Ability to work under pressure
Excellent grooming/appearance at all times
Good verbal and written communication skills
Highly organized
Good MS Office skills
Team work oriented Highly
Motivated and great at motivating staff
Sociable with an open personality that fits with the brand image
Commitment to developing and maintaining a premium brand
Package
Salary: AED 3,400.00 /month + Duty meals
Job Type
Full-time (6 Days/week)
Required language(s)
English
Experience
3 Years
Please forward your CV to spamfreelink('Restaurant Team Leader (Based in Abu
