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Job Description

  • Develop and implement customer loyalty programs to drive customer retention and increase customer lifetime value.
  • Analyze customer data and insights to identify opportunities for improving customer loyalty and engagement.
  • Collaborate with cross-functional teams to develop and execute marketing campaigns and initiatives to promote customer loyalty.
  • Monitor and evaluate the effectiveness of customer loyalty programs and campaigns, and make data-driven recommendations for optimization.
  • Track and report on key metrics and KPIs to measure the success of customer loyalty programs.
  • Stay up-to-date with industry trends and best practices in customer loyalty and digital marketing.
  • Manage and optimize customer loyalty platforms and technologies.