· Manage and maintain the organization's Office 365 environment, including but not limited to Exchange Online, SharePoint Online, and OneDrive for Business.
· Serve as the Global Administrator for Office 365, managing user accounts, licenses, and security settings.
· Implement and maintain SharePoint sites, ensuring optimal performance and usability for all users.
· Provide support and training to staff on Office 365 applications and features.
· Oversee cloud computing services, including the deployment and management of cloud-based resources and applications.
· Develop and implement IT asset management procedures to track and maintain inventory of hardware, software, and licenses.
· Ensure compliance with IT policies, procedures, and security standards.
· Troubleshoot and resolve all technical issues related to hardware, software, and network infrastructure.
· Collaborate with external vendors and service providers to support IT initiatives and projects.
· Stay informed about emerging technologies and industry trends to make recommendations for improving IT infrastructure and systems.