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Hotel Housekeeping Coordinator
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Job Description

  • Coordinate and oversee the daily operations of the housekeeping department in a hotel
  • Coordinate and manage housekeeping staff to ensure cleanliness and maintenance of hotel rooms and public areas.
  • Develop and implement housekeeping procedures and standards to maintain a high level of cleanliness and guest satisfaction.
  • Inspect hotel rooms and public areas to ensure they meet quality standards and identify areas for improvement.
  • Train and supervise housekeeping staff on cleaning techniques, safety procedures, and customer service.
  • Maintain inventory of cleaning supplies and equipment, and order supplies as needed.
  • Handle guest requests and complaints related to housekeeping, and resolve any issues promptly and professionally.
  • Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations and guest satisfaction.
  • Monitor and control housekeeping expenses within budgetary guidelines.
  • Conduct regular performance evaluations and provide feedback to housekeeping staff.
  • Stay updated on industry trends and best practices in housekeeping to continuously improve operations and guest experience.
  • Assign and supervise housekeeping staff to ensure cleanliness and maintenance of guest rooms and public areas
  • Inspect guest rooms and public areas for cleanliness and adherence to hotel standards
  • Train and mentor housekeeping staff on proper cleaning techniques and hotel policies
  • Manage and maintain inventory of cleaning supplies and equipment
  • Coordinate with other departments to ensure timely response to guest requests and complaints
  • Implement and enforce safety protocols to prevent accidents and injuries
  • Monitor and report on housekeeping performance and productivity metrics
  • Assist with scheduling and payroll for housekeeping staff
  • Handle guest inquiries and resolve any issues or concerns related to housekeeping

Posted By IFM Facilities Management LLC
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