Urgent Hiring!!
Job Title: Receptionist (Opera Software Experience)
We are looking for a skilled receptionist with experience using Opera software to manage front desk operations efficiently. As the first point of contact for our establishment, you will ensure a welcoming and professional atmosphere for guests and visitors. Your expertise in Opera will be instrumental in handling reservations, guest inquiries, and providing exceptional customer service.
Responsibilities:
- Greet guests and visitors with a warm and welcoming demeanor.
- Manage reservations and check-ins using Opera software, ensuring accuracy and efficiency.
- Handle guest inquiries and provide information about hotel facilities, services, and local attractions.
- Assist with guest requests, including room changes, additional bookings, and special arrangements.
- Coordinate with housekeeping and maintenance staff to ensure guest rooms are ready and maintained to standards.
- Process payments, invoices, and cash transactions accurately.
- Maintain guest records and confidentiality in compliance with hotel policies.
- Answer phone calls, take messages, and redirect calls as necessary.
- Maintain a neat and orderly front desk area, ensuring all supplies are stocked.
- Assist in administrative tasks such as filing, data entry, and correspondence.
Requirements:
- Proven experience as a receptionist or front desk representative, preferably with Opera software proficiency.
- Knowledge of hotel operations and guest service protocols.
- Excellent communication skills, both verbal and written.
- Strong customer service orientation and problem-solving abilities.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in using computers and hotel management software, including Opera.
- Professional appearance and demeanor.
- High school diploma or equivalent; additional education in hospitality is a plus.
Working Conditions:
- Typically works in a hotel or hospitality environment.
- Flexible schedule, including evenings, weekends, and holidays as needed.
- Ability to stand and walk for extended periods.
Benefits:
- Transportation,Accomodation,Health insurance may be included based on company policy.
***Kindly share these CV's with Types: Full-time, Permanent
Pay: BD320.000 per month
