· Issue quotations, respond to emails, manage leads, organize sales pipeline and follow up with customers
· Collaborate with the sales team and contribute to team success
· Manage and prioritize departmental correspondence, emails, and phone calls.
· Prepare and distribute reports as required.
· Maintain and update departmental files, records, and databases.
· Handle customer inquiries and resolve issues promptly and effectively
· Assist with other duties as needed to support the sales team and ensure a positive customer experience
· Build product knowledge in order to answer customer inquiries