1. Property & Facility Management
-Responding to external agent or potential tenant inquiries.
-Assist in overseeing the operations of vendors and contractors for various services, such as cleaning, maintenance, and security.
2. Tenant Relations and Communication
- Maintain regular and effective communication with tenants through email, phone, and in-person meetings.
-Address tenant inquiries, concerns, and complaints promptly and professionally.
-Manage all of the leasing processes.
- Assist in preparing and distributing tenant notices regarding rent reminders, maintenance schedules, and policy updates.
3. Community Owners Association
-Maintain effective communication with homeowners via email, phone, and Whats App when required and coordinate with the Owners Association (OA)
- Extract opening balances and newly invoiced charges from MOLLAK’s reports.
-Assist the OA in collecting due and overdue service charges through circular notices and follow-up emails. Provide regular financial reports to management on service charge collections.
- Support the OA in developing long-term plans for the community, including capital improvements and strategic initiatives.