Our client, a well-known organization, is seeking a dynamic and experienced Head of Key Accounts to drive customer satisfaction, retention, and revenue growth from our key customers. The successful candidate will build and maintain strong relationships with key accounts, develop strategic plans to maximize customer retention, oversee contract negotiations, and ensure high service standards. You will act as the primary point of contact for key accounts, resolving issues, providing solutions, and advocating for their interests within the company.
To be considered for this role, you must meet the following criteria:
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