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IT Asset Manager:

• Oversees the Firm’s IT asset management (ITAM) program in partnership with the Director of Service Management, inclusive of procedures, processes, and controls for inventory management, software licensing, maintenance, and disposal.
• Supports the definition of guidelines for the use of IT assets in partnership with Information Security.
• Partners with cross-functional stakeholders for the procurement of new IT assets and disposition of legacy assets to establish appropriate controls and processes for preserving an accurate and dynamic enterprise asset inventory.
• Monitors the organization's IT assets to ensure they are being used appropriately and provides regular reports on their usage.
• Works with other technical and non-technical departments to ensure that IT assets are being used efficiently and effectively.
• Maintains the Firm’s database / system of record for assets (e.g., software, hardware) and configuration management (CMDB), ensuring that the records are accurate and up to date.
• Leads the design and oversees the execution of standards and operational processes for configuration management.
• Leads the ongoing buildout of configuration information to support IT Service Management and Information Security processes (e.g., incident, problem, technical change, release management, risk management).
• Proactively identifies opportunities for simplification, cost savings, risk-reduction, and efficiency across the Firm’s technology / asset estate.
• Serves as the business owner of enterprise asset management solutions, actively leading the design and experience for IT and non-IT users.
• Actively evaluates industry solutions to drive continuous improvement and automation for ongoing asset management activities.
• Works with cross-functional stakeholders to identify and apply design enhancements to ITAM technology to drive process effectiveness and uphold standards.
• Partners with Information Security leads on the recurring asset management certification process in coordination with system owners to satisfy requirements of Firm leadership and external entities (e.g., cyber insurers).
• Defines and monitors asset management service management levels / key performance indicators in partnership with IT functional leadership and solution / service team owners.
• Ensures that IT service level agreements (SLAs) are understood and measured for delivery.
• Informs the strategic design other Service Management technology systems, solutions, and/or modules that enable and/or support asset management.
• Partners with IT solution teams and 3rd party providers as needed to apply and maintain features
• Stays abreast of industry trends and best practices relative to IT asset management, cultivates and disseminates knowledge across technical and nontechnical teams.
• Manages asset risks and issues that may affect IT services and end-user productivity.

• Bachelor’s Degree with 5-8 Yrs relevant experience, ideally in Finance sector.
• Excellent speaking, writing, and interpersonal skills when working with customers.
• Proven leadership, negotiating and conflict resolution skills.
• Requires strong interpersonal skills including initiative, problem analysis, attention to detail and sound judgment when making decisions.
• Experience in leading and influencing IT staff of all levels to adopt ITAM standards, processes, and controls.
• Demonstrated experience with leading systems and tools for IT asset management, discovery, and automation / workflow capabilities.
• Demonstrated experience designing, supporting, and continuously improving IT asset repositories.
• Demonstrated experience designing an enterprise ITAM framework, preferably in a professional service.
• Good knowledge on the ITIL process & ITIL certified.
• Demonstrate strong problem-solving abilities and critical thinking.
• Should have excellent communication skills in English & Arabic (Oral & Written)
• Ability to work under pressure.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.