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To oversee and provide direct management and supervision to personnel involved in the maintenance and repair of facilities.

1. Strategy

• Produce results as per plans and financial targets through the effective resources
• Working with Senior Facilities Manager, manages project development, including project scope, goals, and deliverables
• Recommend budget changes where necessary and prepares draft of project timelines and milestones identifying project dependencies and critical paths

2. Management

• Proactively communicates with Senior FM on status of project, subcontractor performance, changes in project scope, and other key information and may also communicate project expectations to team members
• Estimates and oversees resources and participants needed to achieve project goals, determines and assesses need for additional staff and coordinates recruitment of labour as needed
• Assist with coordination of schedules
• Helps with training support
• Coaches, mentors, and oversees project team members
• Effectively communicates project expectations to team members
• Helps manage or allocate staffing resources needed to complete the job in a timely fashion
• Oversees job progress and proactively communicates potential issues or problems
• Study and evaluate new maintenance procedures, techniques, and equipment for possible implementation; attend and participate in conferences
• Conduct regular facility inspections and implement good practices to improve efficiencies and reduce operating costs.
• Evaluate contractual SLA/KPI and make improvement plans to manage contract cost effective and achieve the KPI/SLA.
• Evaluate project team members periodically and prepare improvement plan and to develop the individual performance.
• Implement HITEK solution for the monitoring of energy consumption and identify possibility on energy reduction and moving to green sustainable solution by reducing carbon footprint and move to green supplier.
• Implement and integrate IOT solutions

3. Business Development

• Establish and maintain effective business relationships with existing customers, suppliers and subcontractors, ensuring high levels of customer satisfaction.
• Identify, research and target new business opportunities
• Develop solid quality proposals that meet the requirements of the customers and establish the best possible chance of winning the contract
• Propagate the “Farnek Way” of doing business (Smart & Green)

4. Operational

• Develop, implement and communicate improved processes, policies and procedures on a continuous basis seeking out means to maximize efficiency and achieve greater client satisfaction level
• Develop and review maintenance plans that meet the requirements of the facilities and clients adhering to global standards such as SFG20, RCM and ECM
• Oversee cleaning, maintenance and repair operations across Operational and Corporate sites, including preventive maintenance, on-call and repair services
• Ensure availability of materials, critical spares, uniforms and other essential items coordinating with the procurement team
• Monitor the Performance of service in sage and develop a plan for timely completion of PPM, RM and CM work orders as per agreed SLA.
• Develop a Risk register and analyse periodically to prepare an improvement plan.
• Ensures timely entry of project notes into database and works with Technical services team to ensure they have the information needed for daily client updates

5. Financial

• Recommend budget changes where necessary and prepares draft of project timelines and milestones identifying project dependencies and critical paths
• Ensure budgets of all projects are adhered to.
• Ensure accurate invoicing and collection in the prescribed time

6. HSEQ and Compliance

• Ensure all safety standards are adhered to, minimizing accident risk.
• Comply to all U.A.E. Laws and associated governing bodies
• Ensure quality is compliant to all international standards especially ISO

• TBD by manager

Bachelors/Masters in FM/ Engineering

• 5+ years in a senior Technical Services Capacity
• 1+ years in a Managerial Role

• Problem Solving
• Technical Management
• Planning and organising
• Project management
• Excellent verbal and written communication
• Presentation Skills
• Network management – desirable
• Vendor Management
• Crisis Management
• Team Management
• Customer Service skills
• Financial Nous
• Budgeting

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