To ensure all customer accounts are up to date, late payments and bad debts are settled and regular payments from clients are maintained.
Accountabilities
Regular follow up with clients on outstanding invoices by email, phone or meetings.
Effectively dealing with customer accounts queries/complaints related to invoices and payments.
Submission of invoices and required supporting documents to customers when requested.
Preparation and submission of payment reminders, demand letters, final notices and legal letters to clients.
Ensure all invoices, sales orders are accurately billed according to customers purchase order values and payment terms to resolve any discrepancies and issues causing late payments.
Maintain records of follow up to ensure debts are collected on time or paid within the agreed payment terms.
Coordinate with Commercial and Operation’s team on sales orders and invoicing issues.
To ensure funds or payments received from clients are allocated accordingly otherwise highlight any incorrect allocations to Finance.
Maintain records of all customer payment follow ups.
Assist Commercial Department on creating sales orders, invoices, credit notes and debit notes when needed or required.
Holding regular meetings with Operations Manager to discuss and resolve late payment issues.
Collation of supporting documents upon client’s request.
Submission of statement of accounts to clients.
Preparation and Maintenance of Ageing Report.
Identify and recognise recoverable bad debts from non-recoverable debts.
Reconcile customer accounts when necessary or required.
Qualifications
Bachelor of Commerce Major in Business Administration
Experience
5+ years of experience in Finance - Treasury/Accounts Receivable/Accounts Payable/Credit Control.
Skills
Communication
Knowledge in the following software: Microsoft, Word, Excel, Powerpoint, Google Sheets, Oracle, CAFM, Zoho, Quickbooks, Sage, Stratix, Evolt
