Job Description
Responsible to provide end-to-end transport solutions to clients through overseeing the coordination with Cargoline in-house drivers, Transportation vendors and with all other respective parties locally in compliance with applicable regulation and ensure satisfaction of clients.
Strategic Objectives
- To develop and implement policies and procedures for transport operations in line with the applicable government Regulations and in collaboration with management.
Business Development
- To identify the business improvement / revenue generation opportunities within transportation services to expand the business operations through negotiation, securing contracts and appointment of suitable transport vendors.
Transportation Management
- To act as a single point of escalation contact to clients for providing end-to-end transport solutions through effective coordination internally within Cargoline and externally with all the applicable parties such as Drivers, Port authorities, Transportation vendors etc., ensuring that the best services are provided, and clients are satisfied.
- To manage timely update all the transportation business details from the beginning till end into EXCEL / FRESA system to enable to extract the necessary client updates.
- To liaise with various clients and vendors and ensure their satisfaction and timely receipt and payment done in line with the agreed credit terms on transportation services.
- To monitor and ensure that goods are delivered on time in line with the customer expectations and as per agreement.
- To periodically liaise with clients and ensure that the customers` grievances are addressed on time and are resolved.
- To manage the process of vehicle periodical maintenance, yearly passing with RTA, timely renewal of vehicles, employee` license renewal, Gate Pass and any other responsibilities in line with the regulations.
Vehicle Maintenance
- To provide oversight to the Foreman responsible for heavy truck vehicle maintenance such as checking the engine, brakes, tires, lights, and other essential components to ensure the proper execution of maintenance tasks.
- To review regular reports on maintenance and repair activities, analyze data to make informed decisions regarding fleet maintenance and performance improvements.
- To collaborate with the Foreman to identify opportunities to optimize the heavy truck fleet's efficiency and performance, including recommending vehicle upgrades or replacements.
- To monitor the performance of the maintenance Foreman, including tracking his progress on routine inspections, scheduled maintenance, and repairs as well as compliance with regulations.
- To manage the budget allocated for heavy truck vehicle maintenance, approve expenditures, and control costs effectively.
- To ensure that the inventory is well-maintained, adequately stocked, and efficiently utilized to support the maintenance needs of the heavy truck vehicle.
Vendor and Supplier Management
- Selecting and negotiating with transportation vendors and suppliers for cost-effective and reliable services.
- Regularly assessing vendor and supplier performance, resolving issues, and maintaining open communication.
- Ensuring quality standards and compliance with regulations.
- Establishing strategic partnerships with key vendors for mutual success.
Reporting/Internal coordination
- To internally coordinate with all applicable parties and provide key transportation recommendations and timely escalations to management, if any.
- To submit regular monthly MIS reports and present them to management along with the recommendations as applicable.
- To provide the necessary support to internal team members in order to extend effective and efficient services to clients.
