Job Description
• Ensuring the Profitability of the Repair Estimate by adopting right negotiations with Insurance Companies / Customer.
• Ensuring the quality of the repair by obtaining approval for replacing Mandatory spare parts. Obtain written agreement of Insurance Surveyors on the estimate / supplementary estimates with date & time.
• Highlighting the Telephonic approvals on the estimate with all the details and signing by himself.
• Maximum conversion of estimates into Body repair business.
• Preparing estimate for Job Description/s mentioned on the Job advice & conforming that the prepared estimate is based on the Police Report / Customer’s request.
• Preparing the repair estimate / supplementary estimates after detailed inspection.
• Following the Labour guidelines while preparing the Estimate
• Co-ordinate with parts department for parts pricing and availability
• Faxing / e-mailing the estimate to Insurance companies, follow up, Negotiations / Survey with Ins. Company representative, and getting the necessary approval.
• Highlighting the negotiated labour charge, parts and repair operations and update the estimate.
• Ensuring availability of photos before handing over the estimate to the Service Advisor & sending the same to Costing clerk for filing.
• Follow up with Insurance Company for inspection / survey / necessary approval for the estimates submitted & Information to the customer in case of delay in obtaining the agreement.
• Updating the status of prepared estimate on the system until Waiting for LPO / approved stage & handing overestimate to the Service Advisor.
• Restrict non-approved / cancelled / Rejected estimates, Total loss advice letters, Un fair demand of the Insurance company, Delay or Difficulties in getting the approvals to the superior’s knowledge: “On time”.
• Attaching the supplementary estimate with the Job card, highlighting the supplementary approval details on the job card with stamp, updating the details on the system with date & time.