Job Description
We are expanding and actively looking for passionate and highly motivated Relationship Officers to join our team.
As a Relationship Officer, your primary role is to ensure precise, clear, and effective communication between our clients and the operations team. You'll work closely with clients, and our internal teams to smoothly process various services. You will serve as the primary point of contact for clients, ensuring their queries and concerns are addressed promptly.
The ideal candidate will have a minimum of 1 year of experience in company formation services and must be a Russian-speaking. If you have the right aptitude and attitude to thrive in a diverse and fast-paced environment, we invite you to apply for this exciting opportunity.
Responsibilities:
- Take charge of and proactively reach out to new deals assigned by the Operations Head in CRM.
- Efficiently process deals and explain the process, requirements and time frame with clients.
- Collect and process payments from clients, ensuring accuracy and timely closure of deals and associated processes.
- Assigning tasks to the internal team for further processing.
- Constantly update clients regarding their services and any relevant changes.
- Coordinate with clients, and sales team, ensuring the collection of necessary documents aligned with the services they require.
- Regularly follow up with clients to facilitate renewals and to progress through subsequent service steps.
- Engage with authorities for matters related to set-up, visas, renewals, and any other services and share with internal teams and clients.
- Report directly to the Operations Head, providing regular updates on the progress of assigned deals, eam initiatives and clients feedback
- Communicate with internal teams and PROs for required steps of each service.
- Include information on new visas, visa renewals, amendments and company setups in the CRM.
Requirements:
- Fluency in English and Russian-language (spoken and written).
- Minimum of 1 year of proven sales experience in company business setup services.
- Strong understanding of Dubai's business setup procedures and legal requirements.
- Excellent communication, negotiation, and interpersonal skills.
- Proven track record in meeting and exceeding sales targets.
Please submit your resume to Type: Full-time
