Job Description
Job Role
We are looking for a skilled training senior supervisor to implement industry-leading training programs for our company. As a training senior supervisor, you will be required to assess current training and development systems, develop new training programs, implement measurement tools, and provide feedback for our Catering Operations . You may also be required to conduct research to identify specific staff training needs.
To be successful as a training supervisor, you should be proficient in training methodologies and demonstrate superior teamwork abilities. Ultimately, a top-class training supervisor is able to quickly assess the needs of the company and design specialized training programs to enhance productivity.
Job Responsibilities
- Supports the day to day running of Tadreeb(Training Department) in coordination with the venue set-up, training documents, training presentations upload and refreshments provided
- In coordination with the Head of Training – compiles and prepares the department trainers database information and minutes of meeting.
- Compiles information and updates the First Aiders database on certificate expiry and resignation.
- In partnership with the Hygiene department assist to organise EFST training and ADFCA exams, database and monthly reports.
- Maintaining Library and promotional activities.
- Implements the cross training and cross-exposure process and prepares monthly reports and certificate of completion.
- In coordination with the Senior Supervisor, prepares the monthly training report for Corporate Catering
- Sources, manages and processes all training requisitions, payments, invoices, and inquiries with the Procurement and Finance department.
- In coordination with the Head of Human Development, prepares training brochures and training handouts for specific programs.
- In coordination with Human Capital, schedules for the orientation dates and follow-up programs for new colleagues.
- In coordination with the Head of Human Development, prepares the monthly training calendar.
- In coordination with the Head of Human Development, prepares the Training Needs Analysis forms, compiles and prepares a report.
- Prepares and issues all training related certificates.
- Manages and monitors the hotel internship program process.
- Prepares, scans, changes and files all relevant documents for internal and external audit inspections.
- Conducts specific modules during the hotel orientation program.
- Prepares online quiz and activities to enhance training styles
- In coordination within the department takes new employees on tour of the property and city tours.
- Managing on job training in coordination with departmental trainers
Job Requirements
- 02 years’ experience in Catering Operations
- Bachelor's degree in field of expertise.
- Certified Professional in training management is a plus.
- Outstanding knowledge of learning theories and training methodologies.
- Excellent interpersonal and communication skills.
- Passion for teaching and public speaking.
- Strong teamwork abilities.
- In-depth knowledge of staff learning and assessment protocol.
- Friendly and approachable.
