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PMH Service Partner Manager
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Job Description

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

PMH Service Partner Manager


The Partner Management hub is a global organisation with a focus on nurturing our thriving ecosystem of SAP partners (Sell and Service). We are developing a team of hub-based partner managers to help our Partners continually grow and succeed with SAP. This is an exciting time for the Partner Management hub organisation as the scope and responsibilities are evolving. The opportunity of a Partner Manager is a highly responsible Inside Relationship Management role where the candidate develops and maintains a 1:1 professional relationship with a set of designated SAP Partners.

The Service Partner Manager is the orchestrator of the Partner Relationship. They are the main point of contact for building the Partner relationship with SAP and the central advisor to our PE Service Partners. They own the Partner relationship end to end and are responsible for coordinating all SAP interactions to drive Partner investments and growth in SAP's solutions portfolio. Our Service Partner Managers have a clear focus on maximising time to value for our customers by driving delivery best practices with our partners.

Responsibilities:
  • Build an executive level relationship with our Partners, focused on defining and execution of business goals aligned with SAP strategy
  • Have an excellent understanding of the IT landscape and whitespace in your assigned region
  • Understand SAP’s strategy and key initiatives, translating these as relevant to your Partners
  • Develop a strong relationship with the key stakeholders that operate in your region to support your Partners business goals
  • Quarterly Business Reviews with your Partners to review achievement and adjust strategy as required
  • Coordinate and/or deliver targeted sessions to grow and develop your Partners’ business
  • Orchestrate supporting teams to help partners drive value for our customers


Experience and skills:

  • Experience in a previous account or Partner management role preferrable
  • Proven record in one of the following industries an advantage:
    • Account Management in the Software / IT Industry
    • Professional services or support roles
  • Strong Understanding of channel business in the software industry
  • Confidence working across all levels in an organisation and possess strong presence
  • Must be highly credible both internally and externally
  • Demonstrable strong interpersonal and team-working abilities
  • Problem analysis and resolution abilities.
  • Creative thinker
  • Willingness and ability to quickly learn new concepts and technologies
  • A pro-active and result-oriented team-player with strong communication skills
  • Able to work independently and take ownership of assigned tasks
  • Fluency in English mandatory plus German language preferable

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 392793 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Posted By SAP
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