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ABOUT ROUTE MOBILE

Route Mobile is a leading Cloud Communication Platform provider, catering to enterprises, over-the-top (OTT) players and mobile network operators (MNO). Our range of enterprise communication services includes smart solutions in Messaging, Voice, Email, and SMS Filtering, Analytics & Monetization.

Since its inception in 2004, Route Mobile has been enhancing mobile communications through technology upgrades and product innovations; meeting the needs of a diverse clientele across geographies. Our customizable, user-friendly, and effective solutions enable enterprises and mobile operators to deliver efficient services to their customers.

As an Enterprise Presales Engineer, you will provide support to clients and to our team as the part of the sales process by designing and delivering solutions, proof of concept demonstrations, and consulting sales team on technical aspects of the opportunities. Acting as a Technical Lead you will ensure smooth integration between clients and Route Mobile by successfully coordinating all technical teams involved (both internal and external).

• Designing technical solutions for clients’ needs and ensuring that all projects are delivered on time, within scope and within budget.
• Developing project scopes and objectives, involving and coordinating with all relevant stakeholders while ensuring technical feasibility.
• Acting as an engineering resource by providing product education, technical assistance, and after-sales support to clients.
• Providing support to our sales team and presenting solutions with them.
• Identifying new and innovative use cases for Route Mobile products and solutions.
• Understanding clients’ business in depth and knowing exactly which of our products can help them evolve their business.

• Previous experience (ideally 3 – 4 years) either in Solution designs/ pre-sales or similar roles.
• Experience in dealing with enterprise customers from Telecom / PaaS / CPaaS / SaaS is mandatory.
• Have the ability to translate complex business requirements into workable technical solutions.
• To take a proactive and creative approach to attend to clients’ needs (even if they may not be aware of those needs).
• Able to present products and ideas with ease, confidence and persistence.
• Excellent written and verbal communication skills.
• Ability to handle ambiguity and multi-task effect